We are Omnichannel

We are omnichannel, we are the ones who help you solve your digital transformation challenges, we are tech talent, tech solucion, we are innovation.

Assessment

A comprehensive review of your current sales channels, customer interaction points, and integration systems. This includes analyzing your e-commerce platforms, physical store presence, and any third-party marketplaces you’re involved with.

Consulting

We provide tailored strategies to unify these channels, ensuring a seamless customer experience across all touchpoints. This might involve integrating CRM systems, deploying new e-commerce platforms like VTEX or BigCommerce, or optimizing existing systems for better data cohesion.

Benefits

An effective omnichannel strategy increases customer satisfaction and loyalty by providing a consistent shopping experience, and it can boost sales by making products more accessible across different platforms.

B2B ecommerce

We offer B2B integration solutions for companies, optimizing collaboration and efficiency in business operations between trading partners.

B2C ecommerce

Our B2C integration services are designed for B2B companies, optimizing the end customer experience through efficient and customized technology solutions.

Marketplace

We simplify marketplace management for B2B and B2C companies, providing advanced integration tools to optimize visibility and operation across multiple sales channels.

Omnichannel in the world

Via social networks

Or instant messaging younger audiences prefer to be served

88%

Of online shoppers

Are more likely to continue shopping on a retailer website that offers a personalized experience

Customers expect

To spend less and less time making purchases, filing complaints or handling shipments.

Omnichannel technologies

Our services are designed for B2B, B2C & marketplace companies, offering a robust and scalable infrastructure to manage channel integration and enhance the customer experience.

Observability Omnichannel communication and integration

Omnichannel

Observability
communication
and integrations

We simplify the end-user experience by offering full integration to monitor and optimize every aspect of the customer experience.

Case Study

Together with our strategic partners

Cybersecurity in Application Development: Protect Your Business with a Strategic Partner

In today’s digital landscape, where cyber threats are increasingly sophisticated and persistent, cybersecurity in application development is no longer optional — it’s a strategic imperative. Companies that embed security from...

What is AI Observability and how does it work?

The complexity of today's technological infrastructures has led to the need to implement advanced solutions for monitoring and data management. Artificial intelligence (AI)-driven observability emerges as a fundamental approach to...

When is it Better to Opt for Custom Software vs. Standard Solutions?

Introduction The choice of the right software is a determining factor in the efficiency and competitiveness of a company. The choice between custom software and standard solutions can represent significant...

Why choose Isita?

Choosing Isita for consulting services means partnering with a team that not only understands technology landscape but also knows how to align it with your business goals. Our approach is holistic and focused on delivering measurable results through the effective use of technology. With Isita, you gain access to industry expertise, leading-edge tools, and strategic insights that position your business for success in a digital world.

We are Omnichannel