We are Omnichannel

We are omnichannel, we are the ones who help you solve your digital transformation challenges, we are tech talent, tech solucion, we are innovation.

Assessment

A comprehensive review of your current sales channels, customer interaction points, and integration systems. This includes analyzing your e-commerce platforms, physical store presence, and any third-party marketplaces you’re involved with.

Consulting

We provide tailored strategies to unify these channels, ensuring a seamless customer experience across all touchpoints. This might involve integrating CRM systems, deploying new e-commerce platforms like VTEX or BigCommerce, or optimizing existing systems for better data cohesion.

Benefits

An effective omnichannel strategy increases customer satisfaction and loyalty by providing a consistent shopping experience, and it can boost sales by making products more accessible across different platforms.

B2B ecommerce

We offer B2B integration solutions for companies, optimizing collaboration and efficiency in business operations between trading partners.

B2C ecommerce

Our B2C integration services are designed for B2B companies, optimizing the end customer experience through efficient and customized technology solutions.

Marketplace

We simplify marketplace management for B2B and B2C companies, providing advanced integration tools to optimize visibility and operation across multiple sales channels.

Omnichannel in the world

via social networks or instant messaging

Younger audiences prefer to be served

88%

of online shoppers

are more likely to continue shopping on a retailer website that offers a personalized experience

Customers expect to spend less and less time making purchases, filing complaints or handling shipments.

Omnichannel Technologies

Our services are designed for B2B, B2C & marketplace companies, offering a robust and scalable infrastructure to manage channel integration and enhance the customer experience.

Observability Omnichannel Communication and Integrations

Omnichannel

Observability
Communication
and Integrations

We simplify the end-user experience by offering full integration to monitor and optimize every aspect of the customer experience.

Case Study

together with our strategic partners

Omnichannel AI assistants are revolutionizing the way businesses interact with their customers.

Unifying Online and In-Store Experiences with Omnichannel AI Assistants

Whether shopping online or in-store, customers want convenience, efficiency, and personalized service. This is where Omnichannel AI Assistants come into play. By unifying the online and in-store shopping experiences, omnichannel...

Enhance Employee Satisfaction with AI-Powered HR Assistants

Businesses are constantly seeking ways to improve employee engagement and productivity. One of the most innovative tools to emerge in this area is AI for Employee Experience. Leveraging artificial intelligence...

Seamless IT Assistance: The Role of Conversational AI in IT Services

In the fast-paced world of modern businesses, seamless IT assistance is no longer a luxury but a necessity. Companies of all sizes rely heavily on their IT infrastructure, and any...

Why choose Isita?

Choosing Isita for consulting services means partnering with a team that not only understands technology landscape but also knows how to align it with your business goals. Our approach is holistic and focused on delivering measurable results through the effective use of technology. With Isita, you gain access to industry expertise, leading-edge tools, and strategic insights that position your business for success in a digital world.

We are Omnichannel