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We are Conversacional AI

Between a basic chatbot and conversational AI is the use of natural language processing (NLP) and machine learning (ML) to take the conversation to the next level — and break free from the pre-set flow.

Assessment

Review current customer engagement channels and interactions to identify opportunities for automation and AI enhancement.

Consulting

Deploy conversational AI tools to improve engagement and conversion rates. This could involve setting up AI chatbots or virtual assistants to handle common queries or integrating more sophisticated AI to provide personalized customer interactions, through platforms such Kore.AI

Benefits

Conversational AI can significantly enhance customer service efficiency, reduce operational costs, and increase customer engagement and satisfaction.

Solutions

We integrate solutions for specific markets

Bank assist

Your fast track to superior digital first customer support

Retail assist

Create an innovative retail experience for customers

Health assist

Round the clock support for patients, members, and beyond

Search assist

The industry first conversational search assistant
Optimize results based on conversational AI

Delivers

A better customer experience and increases customer interaction and satisfaction.

24/7

Assistance

When there are no human agents nearby.

Reduced service cost

Handling of common queries that can be contained without the use of an agent.

Use Cases

Finance
Instant resolution, secure transactions.
Health
Chatbot implementation in customer service.
Retail
Allows for more natural communication.
Education
Personalized conversations and responses to students.
Manufacturing
Continuously monitors equipment conditions.
Others
Science, Business and much more.

Technology implement

Our technology leverages processing power and connectivity across technology domains: addressing complex problems on a global scale.

Case study & integrations

Together with our strategic partners

More about this

Why choose Isita?

Choosing Isita for consulting services means partnering with a team that not only understands technology landscape but also knows how to align it with your business goals. Our approach is holistic and focused on delivering measurable results through the effective use of technology. With Isita, you gain access to industry expertise, leading-edge tools, and strategic insights that position your business for success in a digital world. 

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